Lera's process-oriented approach helped evolve the existing implementation processes
And methodologies that are advantageous to our clients during crucial stages of implementation. Our flexible yet methodical approach facilitates seamless acceleration of implementation
Local development has been core strength area for LERA. We offer quality, scalable and resilient
solutions with experienced business and technical resources. We have in-depth knowledge and
experience on customization of Temenos T24™ for Banks requirements and needs. We have expertise in
Design, development or re-engineering of local developments for upgrade / new implementation and
Configuration, setup and development of local developments for T24™ Desktop and T24 Browser
Production Support is to bridge the process and procedural gaps between applications development, Technical support, and operational areas for application implementation control and support services. We have taken up consulting, customization, and system integration work in specific. Production Support provides the following (and not limited to) for identified production and test environments. Application implementation support, problem and change management, analysis for performance improvements in procedure or application processing flow, automated scheduling, online report viewing and report distribution, and statistical trends. We understand the criticality of the production environment in high stakes finance industry. Lera provides its clients 24x7 uninterrupted production-support be it in person, phone, mail any other means.
Incident Lifecycle Management :
Identifying, repairing and tracking incidents that interrupt the normal functioning of the systems and disrupt the business.
Application Monitoring :
Ensuring your applications are consistently up and running and guaranteeing that business critical processes are not affected by application downtimes and outages. We create comprehensive monitoring and management services to proactively monitor application availability, performance, response time, exceptions, faults and failures using a variety of custom built and third party monitoring tools.
Preventive Maintenance :
Carrying out services for the upkeep of applications to reduce the occurrence of problems and issues. Based on system performance, past system behavior and our experience, we schedule routine ready-for-business checks to release patches as needed.
Corrective Maintenance :
Minimizing the impact on the end users and the business, Lera provides corrective maintenance services which comprise resolution to incidental issues and errors.
Change Management :
Studying the impact of changes, analyzing the risk, estimating the effort and cost,and assessing the resource requirements. We use third party and custom built tools for managing andcontrolling change and follow best practices to support regulatory requirements.
Business Analysis :
LERA has capabilities to perform Business Analysis for Temenos Core Banking that entail – Requirement gathering techniques, Requirements management for development, Identifying business needs and Determining solutions, Support and testing projects across Banks. Solutions often include a software systems development component, but may also consist of process improvement, organizational change or strategic planning and policy development.
Report Development :
Lera's reporting services assists banks in building reports from scratch or enhancing existing MIS reports. Our deep understanding of the reporting structure and extraction mechanism gives us the edge of delivering the required in less time. Offshore engagement model of delivering these services gives banks the comfort of spending reasonably less and yet have the desired outcome
System Audits :
Lera offers independent system study to recommend the best approach to be taken to overcome some of the significant challenges being faced currently by the banks. Lera's consultants and project teams also conduct detailed studies, analysis and information on the performance and plans to fine tune and provide first aid accordingly including modification of code to fix various bugs in functionality